Monaco Coach Cayman 2008

Model Cayman made in 2008 by Monaco Coach got 3 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to equipment adaptive and suspension. There was one recall concerning equipment .

Cayman year 2008

Recalls
Consumer Complaints

Model 2008

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
EQUIPMENT - RECREATIONAL VEHICLE
07V404000	MONACO COACH CORPORATION	from 12/12/2006 to 05/23/2007	V (Vehicle)	630	12/14/2007	MFR	MONACO COACH CORPORATION	09/06/2007	09/06/2007
Defect Summary	On certain motor homes equipped with atwood sealed burner ranges, the range and slide-in burner tubes leading from the gas manifold to the burner heads had a depression or 'kink' in the exterior bend restricting proper airflow and gas mixture.
Consequence Summary	This condition could result in carbon monoxide poisoning.
Corrective Summary	Monaco is working with atwood to have the tubes replaced on these ranges. the recall began on december 14, 2007. owners may contact atwood at 1-800-348-7418 or monaco at 1-800-685-6545.
Notes	Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Consumer Complaints

Fail date	miles	occurences
EQUIPMENT ADAPTIVE
09/27/2009	2300	1
	We purchased a new 2008 monaco motor home in june of 2009. on a trip to newburgh ny we encountered rain. upon arriving at our destination the automatic step did not deploy when the coach door was opened to exit. this is a very dangerous situation since the step is designed to operate automatically whenever the door is opened and there are no warnings signaling operational failure.the coach is approximately 18 inches from the ground and a fall from this height would be life threatening. i followed the manufacturer's trouble shooting check list to attempt to diagnose the problem and discovered that the upper platform of the step had retained water which leaked down into the light and the control module mounted under the step. the light lens was completely full of water. i removed the lens and drained it out. after a period of time the module dried out sufficiently for it to work. initially, i e-mailed the manufacturer for warranty replacement of the damaged components. the manufacturer's representative denied that they had ever had this problem before ,offered no help whatsoever and refused to admit to any warranty culpability. subsequently i sent a registered letter to mr. jason lippert the president/ceo of drew industries, manufacturer of the product. a few days later i received the replacement parts requested plus a tube of silicone sealant. there were no instructions on how to apply the sealant or replace the parts or how to remediate the water retainage problem. i also noticed that the new control module has a sealant throughout the area where the electrical wiring enters the module indicating to me that some effort was being made to seal newer units from water intrusion. i'm convinced that the manufacturer is well aware of this problem and is choosing to ignore it and deny any responsibility. this is a very serious situation and could lead to bodily injury or death. the manufacturer is drew industries 2730 college ave goshen ind. 46528. *tr
SUSPENSION - FRONT
07/03/2009	3109	1
	2008 monaco cayman xl motorhome....front air suspension system failed resulting in the violent bouncing and banging of the bus. was extremely hard to control the violent bouncing and beating inside the bus. three passengers in the bus had various back related ailments from the violent conditions inside the bus. i was never warned of this type of suspension failure leading to the violent condition and inability to control the bus. we were very lucky not to have been involved in a crash. a ride height sensor rod separated from the frame of the bus and allowed the front air suspension to fail. it is held in place by a quarter inch bolt which apparently came loose and fell off the sensor arm. this bus was purchased new in december of 2008 and has 3,000 miles on it. hardly enough wear to understand how this situation happened. i think people need to be made aware of how dangerous this situation may be, and warned not to attempt driving this vehicle upon such a failure. our failure happened while traveling, and was extremely dangerous, as we were transporting an elderly man home after back surgery. his condition worsened after being beaten around in this violent incident. there was never any indication that the air ride suspension failed, as the air pressure gauges inside the driving compartment stayed at the proper level. *tr
SUSPENSION - REAR
06/09/2010	31659
	Trailing arm failure 2008 monaco motor home,one had a catastrophic failure and the outher one was cracked calling for the replacement of the two with after market units that are extra hd.