Sterling Acterra 2002
Model Acterra made in 2002 by Sterling got 4 consumer complains, 3 investigations there are 6 recalls as well as 11 service bulletins. Consumer complaints with reference, among others things, to exterior lighting, latches/locks/linkages and suspension. Technical service bulletines regarding engine and engine cooling, equipment adaptive and equipment. The car had some investigations: suspension, wheels. There were some recalls concerningengine and engine cooling, fuel system, gasoline and parking brake.
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | ||||||||||||||||
| 05V126000 | FREIGHTLINER LLC | from 01/01/2001 to 12/31/2004 | V (Vehicle) | 3568 | 06/08/2005 | MFR | FREIGHTLINER LLC | 03/30/2005 | 03/31/2005 | |||||||
| Defect Summary | On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, c7, mbe906, mbe926, or cummins isc engines, the steel fan insert on the cooling fans can crack. | |||||||||||||||
| Consequence Summary | This can result in fan breakage, resulting in vehicle damage or personal injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the engine cooling fan free of charge. the recall began on june 8, 2005. owners may contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-439.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 02V318002 | FREIGHTLINER CORPORATION | from 07/16/2002 to 11/14/2002 | V (Vehicle) | 2616 | MFR | FREIGHTLINER LLC | 12/03/2002 | 12/09/2002 | ||||||||
| Defect Summary | On certain trucks equipped with caterpillar 3126e hydraulically controlled electronically actuated unit injected diesel engines with high efficiency pumps (hep8), the pump components may experience a high pressure seal failure which can result in a short period of rough running and subsequent engine stall due to a loss of injection actuation pressure. | |||||||||||||||
| Consequence Summary | Freightliner recall no. fl404. once engine stall occurs, the engine cannot be restarted, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Caterpillar is conducting the owner notification and remedy for this campaign. dealers will inspect the pump serial numbers and replace the pump if necessary. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact caterpillar at 1-800-447-4986 or freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE | ||||||||||||||||
| 02V108001 | FREIGHTLINER CORPORATION | from 06/01/1994 to 01/31/2002 | V (Vehicle) | 548 | MFR | FREIGHTLINER LLC | 04/10/2002 | 04/15/2002 | ||||||||
| Defect Summary | On certain trucks equipped with meritor brand 12 x 4 dcm drum parking brake, the bolts used to attach the parking brake assembly to the flange yoke are too large and can interfere with the proper engagement of the braking system and possibly disengage. | |||||||||||||||
| Consequence Summary | Improper engagement of the parking brake could result in the vehicle rolling away without prior warning possibly resulting in personal injury or death. | |||||||||||||||
| Corrective Summary | Dealers will replace the attaching bolts with the correct size bolts free of charge. owner notification is expected to begin during october 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| POWER TRAIN - AXLE ASSEMBLY | ||||||||||||||||
| 08V137000 | DAIMLER TRUCKS NORTH AMERICA | from 01/26/2000 to 03/24/2008 | V (Vehicle) | 28764 | 01/08/2009 | ODI | FREIGHTLINER LLC | 03/25/2008 | 03/25/2008 | |||||||
| Defect Summary | Daimler trucks is recalling 28,764 my 2001 through 2008 fccc b2 and fs65 school bus chassis, fccc fb65 conventional buses, and sterling acterra, freightliner fln, and business class m2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a four piece spindle-nut set. these axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure. | |||||||||||||||
| Consequence Summary | Continued operation may lead to wheel separation and possibly a vehicle crash. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and will repair the vehicles free of charge. the recall began on january 8, 2009. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks recall no. fl-527.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| POWER TRAIN - DRIVELINE | ||||||||||||||||
| 02V336000 | FREIGHTLINER CORPORATION | from 12/14/2000 to 12/04/2002 | V (Vehicle) | 145 | 01/30/2003 | MFR | FREIGHTLINER LLC | 12/13/2002 | 12/20/2002 | |||||||
| Defect Summary | On certain heavy trucks, the cast output yoke on the mercedes-benz transmissions could fracture on vehicle with 1610 or 16t series drivelines. | |||||||||||||||
| Consequence Summary | If pieces of the yoke separate, the debris can represent a potential hzard to people outside the vheicle and to other passing vehicles. | |||||||||||||||
| Corrective Summary | Dealers will replace the cast transmission output yoke with a forged part. owner notification began on january 30, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-405. customers can also contact the national highway traffic safety administration | |||||||||||||||
| SUSPENSION - FRONT - WHEEL BEARING | ||||||||||||||||
| 04V272000 | FREIGHTLINER LLC | from 08/01/2000 to 10/31/2003 | V (Vehicle) | 9602 | 09/07/2004 | MFR | FREIGHTLINER LLC | 06/07/2004 | 06/16/2004 | |||||||
| Defect Summary | On certain trucks built with 8,000 or 6,000 pound front axles and four-piece spindle nut sets, premature front ,wheel bearing wear may be caused by inconsistent bearing endplay adjustment. | |||||||||||||||
| Consequence Summary | If allowed to progress, the front wheel assembly may separate from the vehicle, which could result in a crash. | |||||||||||||||
| Corrective Summary | The dealers will replace the front axle oil seals and hub cap gaskets on both sides. the recall began september 7, 2004. owners should contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-424. customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-49-13 | 03/01/2011 | 10038247 | Ready | 06/14/2011 | |
| SB-49-13 | 03/01/2011 | 10038247 | Daimler trucks: there are new cgi bellows, because the current ones are prone to failure. *rm | 06/14/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 01-37 | 07/01/2008 | 10026125 | Sterling: cummins isb drive belt jumping. the poly-v serpentine drive belt may jump off one or more of the pulleys during operation. *pe | 10/01/2008 | |
| EQUIPMENT ADAPTIVE | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| POWER TRAIN - AXLE HUBS | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
| STEERING | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
| SUSPENSION | |||||
| SB-31-4 | 09/01/2009 | 10031704 | Sterling truck: airliner suspension six piece bolted service crossmember. six piece bolted service cross members are an improved, more durable service replacement for five piece welded cross members, or bolted five piece service cross mem | 01/13/2010 | |
| UNKNOWN OR OTHER | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 54-56 | 04/01/2008 | 10025545 | Cruise control inoperative when the hazard warning lights are activated. affects certain sterling a-line, l-line and acterra vehicles built after february 23, 2001. *pe | 08/19/2008 | |
| WHEELS | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - HUB | ||||||
| RQ07003 | FREIGHTLINER LLC | 12/05/2007 | 03/26/2008 | FRONT WHEEL SEPARATION | 08V137000 | |
| Odi is closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign). | ||||||
| SUSPENSION - FRONT - WHEEL BEARING | ||||||
| RQ07003 | FREIGHTLINER LLC | 12/05/2007 | 03/26/2008 | FRONT WHEEL SEPARATION | 08V137000 | |
| Odi is closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign). | ||||||
| WHEELS - CAP/COVER/HUB | ||||||
| RQ07003 | FREIGHTLINER LLC | 12/05/2007 | 03/26/2008 | FRONT WHEEL SEPARATION | 08V137000 | |
| Odi is closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign). | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 06/23/2004 | 10000 | 9 | 11/06/2001 |
| When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. the headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. the windshield wipers were intermittent and the washer fluid would come on by itself. the electric door locks were intermittent. several mechanics suggested that the 15 watt fuses would get too hot. the rear transaxle seal leaked. *sc | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 06/23/2004 | 10000 | 9 | 11/06/2001 |
| When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. the headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. the windshield wipers were intermittent and the washer fluid would come on by itself. the electric door locks were intermittent. several mechanics suggested that the 15 watt fuses would get too hot. the rear transaxle seal leaked. *sc | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 06/23/2004 | 10000 | 9 | 11/06/2001 |
| When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. the headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. the windshield wipers were intermittent and the washer fluid would come on by itself. the electric door locks were intermittent. several mechanics suggested that the 15 watt fuses would get too hot. the rear transaxle seal leaked. *sc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 06/23/2004 | 10000 | 9 | 11/06/2001 |
| When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. the headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. the windshield wipers were intermittent and the washer fluid would come on by itself. the electric door locks were intermittent. several mechanics suggested that the 15 watt fuses would get too hot. the rear transaxle seal leaked. *sc | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| TX | BROOKSHIRE | 77423 | BAYOU CITY FORD | 800 887 0037 |