Sterling Acterra 2003
Model Acterra made in 2003 by Sterling got 9 consumer complains, 3 investigations there are 4 recalls as well as 11 service bulletins. Consumer complaints with reference, among others things, to suspension, wheels. Technical service bulletines regarding engine and engine cooling, equipment adaptive and equipment. The car had some investigations: suspension, wheels. There were some recalls concerningengine and engine cooling, power train and service brakes, air.
Model 2003
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | ||||||||||||||||
| 05V126000 | FREIGHTLINER LLC | from 01/01/2001 to 12/31/2004 | V (Vehicle) | 3568 | 06/08/2005 | MFR | FREIGHTLINER LLC | 03/30/2005 | 03/31/2005 | |||||||
| Defect Summary | On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, c7, mbe906, mbe926, or cummins isc engines, the steel fan insert on the cooling fans can crack. | |||||||||||||||
| Consequence Summary | This can result in fan breakage, resulting in vehicle damage or personal injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the engine cooling fan free of charge. the recall began on june 8, 2005. owners may contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-439.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| POWER TRAIN - AXLE ASSEMBLY | ||||||||||||||||
| 08V137000 | DAIMLER TRUCKS NORTH AMERICA | from 01/26/2000 to 03/24/2008 | V (Vehicle) | 28764 | 01/08/2009 | ODI | FREIGHTLINER LLC | 03/25/2008 | 03/25/2008 | |||||||
| Defect Summary | Daimler trucks is recalling 28,764 my 2001 through 2008 fccc b2 and fs65 school bus chassis, fccc fb65 conventional buses, and sterling acterra, freightliner fln, and business class m2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a four piece spindle-nut set. these axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure. | |||||||||||||||
| Consequence Summary | Continued operation may lead to wheel separation and possibly a vehicle crash. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and will repair the vehicles free of charge. the recall began on january 8, 2009. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks recall no. fl-527.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, AIR - SUPPLY - CHECK VALVE | ||||||||||||||||
| 07V302000 | FREIGHTLINER LLC | from 07/01/2002 to 07/03/2007 | V (Vehicle) | 75000 | 01/11/2008 | MFR | FREIGHTLINER LLC | 07/16/2007 | 07/16/2007 | |||||||
| Defect Summary | Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped with bendix sr-7 spring brake control valves. the parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly. | |||||||||||||||
| Consequence Summary | These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death. | |||||||||||||||
| Corrective Summary | Freightliner will notify owners and repair the vehicles free of charge. the recall began on january 11, 2008 to freightliner, sterling, and freightliner custom chassis owners; to thomas built bus owners on february 1, 2008. owners can contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-504.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SUSPENSION - FRONT - WHEEL BEARING | ||||||||||||||||
| 04V272000 | FREIGHTLINER LLC | V (Vehicle) | 9602 | 09/07/2004 | MFR | FREIGHTLINER LLC | 06/07/2004 | 06/16/2004 | ||||||||
| Defect Summary | On certain trucks built with 8,000 or 6,000 pound front axles and four-piece spindle nut sets, premature front ,wheel bearing wear may be caused by inconsistent bearing endplay adjustment. | |||||||||||||||
| Consequence Summary | If allowed to progress, the front wheel assembly may separate from the vehicle, which could result in a crash. | |||||||||||||||
| Corrective Summary | The dealers will replace the front axle oil seals and hub cap gaskets on both sides. the recall began september 7, 2004. owners should contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-424. customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-49-13 | 03/01/2011 | 10038247 | Ready | 06/14/2011 | |
| SB-49-13 | 03/01/2011 | 10038247 | Daimler trucks: there are new cgi bellows, because the current ones are prone to failure. *rm | 06/14/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 01-37 | 07/01/2008 | 10026125 | Sterling: cummins isb drive belt jumping. the poly-v serpentine drive belt may jump off one or more of the pulleys during operation. *pe | 10/01/2008 | |
| EQUIPMENT ADAPTIVE | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| POWER TRAIN - AXLE HUBS | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
| STEERING | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
| SUSPENSION | |||||
| SB-31-4 | 09/01/2009 | 10031704 | Sterling truck: airliner suspension six piece bolted service crossmember. six piece bolted service cross members are an improved, more durable service replacement for five piece welded cross members, or bolted five piece service cross mem | 01/13/2010 | |
| UNKNOWN OR OTHER | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 54-56 | 04/01/2008 | 10025545 | Cruise control inoperative when the hazard warning lights are activated. affects certain sterling a-line, l-line and acterra vehicles built after february 23, 2001. *pe | 08/19/2008 | |
| WHEELS | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - HUB | ||||||
| RQ07003 | FREIGHTLINER LLC | 12/05/2007 | 03/26/2008 | FRONT WHEEL SEPARATION | 08V137000 | |
| Odi is closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign). | ||||||
| SUSPENSION - FRONT - WHEEL BEARING | ||||||
| RQ07003 | FREIGHTLINER LLC | 12/05/2007 | 03/26/2008 | FRONT WHEEL SEPARATION | 08V137000 | |
| Odi is closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign). | ||||||
| WHEELS - CAP/COVER/HUB | ||||||
| RQ07003 | FREIGHTLINER LLC | 12/05/2007 | 03/26/2008 | FRONT WHEEL SEPARATION | 08V137000 | |
| Odi is closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign). | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION - FRONT | |||
| 01/01/2006 | 119000 | ||
| Tl- the contact owns a 2003 sterling acterra. the contact stated while driving 45mph the passengers side front wheel detached, from the vehicle destroying a fence that was nearby. the vehicle was taken for repairs prior to the recall under, nhtsa campaign id number 04v272000 (suspension:front:wheel bearing). the vehicle was repaired, however the failure has reoccured in both 2009, and 2011. the failure mileage was 119,000 the current mileage was 215,000. rds. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 06/24/2005 | 1 | 07/01/2003 | |
| Dt: contact received manufacturer recall fl-424 saying to take the truck to a dealer. when she called dealer to make an appointment dealer said he needed to order the recall part. when she called back he said that part wasn't in yet. the third time she called dealer said he had not ordered the part yet, and he needed to see the truck first before he ordered the part, and he was going to charge contact for taking the car apart and putting it back together again. also, he would have to charge them for the part in order to get the part overnight. contact did not want want to take vehicle back to the dealer because he was saying that it will take a week to get the work done. she said her recall letter stated it should take two hours to do the repairs. *ak | |||
| WHEELS | |||
| 01/01/2006 | 119000 | ||
| Tl- the contact owns a 2003 sterling acterra. the contact stated while driving 45mph the passengers side front wheel detached, from the vehicle destroying a fence that was nearby. the vehicle was taken for repairs prior to the recall under, nhtsa campaign id number 04v272000 (suspension:front:wheel bearing). the vehicle was repaired, however the failure has reoccured in both 2009, and 2011. the failure mileage was 119,000 the current mileage was 215,000. rds. | |||