Sterling Acterra 2008
Model Acterra made in 2008 by Sterling got 1 consumer complain, 1 investigation there are 12 recalls as well as 18 service bulletins. Consumer complaints with reference to engine and engine cooling. . Technical service bulletines regarding engine and engine cooling, equipment adaptive and equipment. The car had one investigation (trailer hitches). There were some recalls concerningengine and engine cooling, equipment and parking brake.
Model 2008
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 11V173000 | DAIMLER TRUCKS NORTH AMERICA | from 08/18/2006 to 07/07/2010 | V (Vehicle) | 50 | 03/25/2011 | MFR | DAIMLER TRUCKS NORTH AMERICA | 03/15/2011 | 03/15/2011 | |||||||
| Defect Summary | Daimler trucks is recalling certain model year 2008 and 2009 freightliner business class m2 and sterling acterra emergency vehicles manufactured from august 18, 2006, through july 7, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. engine software may not react properly to certain aftermarket treatment device fault codes. the software may unnecessarily shutdown a vehicle or may fail to shutdown a vehicle with an aftermarket device over-temp fault. | |||||||||||||||
| Consequence Summary | Unexpected shutdown of a vehicle may increase the risk of a crash. overheating of the aftertreatment device without engine shutdown may result in a fire. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. the safety recall began on march 25, 2011. owners may contact daimler trucks at 1-800-547-0712. this safety recall campaign is an expansion of a previous recall (please see 10v-472). | |||||||||||||||
| Notes | Daimler trucks' recall campaign number is 10c-6.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V472000 | DAIMLER TRUCKS NORTH AMERICA | from 10/05/2006 to 05/12/2010 | V (Vehicle) | 62 | MFR | DAIMLER TRUCKS NORTH AMERICA | 10/08/2010 | 10/12/2010 | ||||||||
| Defect Summary | Daimler trucks is recalling certain model year 2007 through 2010 freightliner business class m2, custom chassis mt45, s2 chassis, and stering acterra vehicles manufactured from october 5, 2006, through may 24, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. engine software may not react properly to certain aftermarket treatment device fault codes. the software may unnecessarily shutdown a vehicle or may fail to shutdown a vehicle with an aftermarket device over-temp fault. | |||||||||||||||
| Consequence Summary | Unexpected shutdown of a vehicle may increase the risk of a crash. overheating of the aftertreatment device without engine shutdown may result in a fire. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. the manufacturer has not yet provided the agency with a notification schedule. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks' recall campaign number is 10c-6.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V451000 | DAIMLER TRUCKS NORTH AMERICA | from 04/04/2007 to 07/15/2009 | V (Vehicle) | 101 | 09/04/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 11/24/2009 | 11/24/2009 | |||||||
| Defect Summary | Daimler trucks is recalling certain model year 2008 through 2010 freightliner m2, custom chassis mt55, and sterling acterra vehicles manufactured between april 4, 2007 and july 15, 2009, equipped with cummins isc cm2150 and isl cm2150 model diesel engines. the vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in inhibit mode when it is not. | |||||||||||||||
| Consequence Summary | This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire. | |||||||||||||||
| Corrective Summary | Daimler trucks is working with cummins to repair the engines free of charge. please see cummins' defect report 09e-046. the safety recall is expected to begin during november 2009. owners may contact cummins at 1-800-diesels (1-800-343-7357) or daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks recall no. fl-565.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| ENGINE AND ENGINE COOLING - ENGINE | ||||||||||||||||
| 11V455000 | DAIMLER TRUCKS NORTH AMERICA | from 06/23/2004 to 03/15/2011 | V (Vehicle) | 43 | MFR | FREIGHTLINER LLC | 08/31/2011 | 09/06/2011 | ||||||||
| Defect Summary | Daimler trucks north america is recalling certain model year 2005 through 2012 freightliner m2, sterling acterra, 7500 & 8500, and thomas built hdx vehicles manufactured from june 23, 2004, through march 15, 2011, equipped with specific mbe900 epa04 and epa07 model engines. the intake air grid heater may short circuit and fail due to excessive internal temperatures. | |||||||||||||||
| Consequence Summary | A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners, and dealers will repair the vehicles free of charge. repairs will be performed by detroit diesel corporation authorized repair facilities. the safety recall is expected to begin during september 2011. owners may contact daimler trucks toll-free at 1-800-547-0712. this recall is an expansion of a previous recall, campaign number 10v-341. | |||||||||||||||
| Notes | Daimler trucks' recall campaign number is 10c-5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | ||||||||||||||||
| 09V456000 | CUES, INC. | V (Vehicle) | 269 | 01/05/2010 | MFR | DAIMLER TRUCKS NORTH AMERICA | 11/19/2009 | 11/30/2009 | ||||||||
| Defect Summary | Cues, inc. is recalling certain model year 2007-2009 service vehicles built on various chassis equipped with carrier airv ceiling units, model nos. 68rv0010ba, 68rv0012ca, and 68rv0010ea. the heater element in these assemblies may be defective which could cause the unit to create smoke or sparks. | |||||||||||||||
| Consequence Summary | This defect could result in a fire. | |||||||||||||||
| Corrective Summary | Cues is working with carrier to remedy the affected vehicles. repairs will be made by carrier free of charge. please see carrier's defect report 09e-053. the safety recall began on january 5, 2010. owners may contact carrier at 1-877-584-7059 or cues at 1-407-849-0190. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| PARKING BRAKE - CONVENTIONAL - AIR | ||||||||||||||||
| 08V159000 | DAIMLER TRUCKS NORTH AMERICA | from 01/09/2008 to 02/08/2008 | V (Vehicle) | 900 | 10/09/2008 | MFR | FREIGHTLINER LLC | 04/09/2008 | 04/09/2008 | |||||||
| Defect Summary | Daimler trucks is recalling 900 my 2008 freightliner argosy, argosy rhd, cascadia, columbia, century st, coronado, sterling acterra, l-line and western star 4900 trucks equipped with bendix mv-3 dash control valves. the molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area. this condition can allow the rubber double check valve to become lodged in the body opening under certain circumstances. | |||||||||||||||
| Consequence Summary | If the double check valve becomes lodged, in the event of a primary reservoir failure, air pressure can leak past the lodged double check valve thereby depleting the secondary reservoir, causing reduced ability for modulating the service emergency brakes increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the mv-3 dash valve for the production date code. valves in the affected production lots will be replaced free of charge. the recall began on october 9, 2008. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler recall no. fl-528.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| POWER TRAIN - AXLE ASSEMBLY | ||||||||||||||||
| 08V137000 | DAIMLER TRUCKS NORTH AMERICA | from 01/26/2000 to 03/24/2008 | V (Vehicle) | 28764 | 01/08/2009 | ODI | FREIGHTLINER LLC | 03/25/2008 | 03/25/2008 | |||||||
| Defect Summary | Daimler trucks is recalling 28,764 my 2001 through 2008 fccc b2 and fs65 school bus chassis, fccc fb65 conventional buses, and sterling acterra, freightliner fln, and business class m2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a four piece spindle-nut set. these axle assemblies may have been produced with a thin spindle nut which may lead to incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure. | |||||||||||||||
| Consequence Summary | Continued operation may lead to wheel separation and possibly a vehicle crash. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and will repair the vehicles free of charge. the recall began on january 8, 2009. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks recall no. fl-527.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SERVICE BRAKES, AIR - SUPPLY - CHECK VALVE | ||||||||||||||||
| 07V302000 | FREIGHTLINER LLC | from 07/01/2002 to 07/03/2007 | V (Vehicle) | 75000 | 01/11/2008 | MFR | FREIGHTLINER LLC | 07/16/2007 | 07/16/2007 | |||||||
| Defect Summary | Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped with bendix sr-7 spring brake control valves. the parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly. | |||||||||||||||
| Consequence Summary | These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death. | |||||||||||||||
| Corrective Summary | Freightliner will notify owners and repair the vehicles free of charge. the recall began on january 11, 2008 to freightliner, sterling, and freightliner custom chassis owners; to thomas built bus owners on february 1, 2008. owners can contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-504.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| STEERING | ||||||||||||||||
| 07V306000 | FREIGHTLINER LLC | from 01/05/2007 to 05/17/2007 | V (Vehicle) | 18000 | 12/21/2007 | MFR | FREIGHTLINER LLC | 07/18/2007 | 07/18/2007 | |||||||
| Defect Summary | Freightliner is recalling certain school bus chassis, heavy trucks, van chassis, rv motorhome chassis manufactured from january 5 to may 17, 2007, equipped with axle alliance company (aac) front axles. during the front axle assembly, the fasteners that attach the steering arm or tie rod arms to the spindle may be over or under tightened. | |||||||||||||||
| Consequence Summary | Incorrectly tightened steering arm fasteners may fatigue and fracture which could cause a crash without warning. | |||||||||||||||
| Corrective Summary | Thomas built will notify owners, inspect the fasteners, and replace the steering arm if necessary. the recall began on december 21, 2007. owners can contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-501.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SUSPENSION - REAR | ||||||||||||||||
| 07V316000 | FREIGHTLINER LLC | from 11/01/2006 to 11/30/2007 | V (Vehicle) | 1200 | 12/12/2007 | MFR | FREIGHTLINER LLC | 07/24/2007 | 07/24/2007 | |||||||
| Defect Summary | On certain trucks equipped with tuftrac rear suspensions, the center casting brackets may be out of specification. an out of square casting may have unacceptable stress in the bracket when it is installed and may cause it to crack in service. | |||||||||||||||
| Consequence Summary | The drive axle may not be held in position if a cracked bracket fractures completely. this will affect vehicle control and may cause a crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect and castings that are out of specification will be replaced free of charge. the recall began on december 12, 2007. owners may contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-502.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| TRAILER HITCHES - FIFTH WHEEL ASSEMBLY | ||||||||||||||||
| 07V530000 | FREIGHTLINER LLC | from 01/01/2006 to 05/31/2007 | V (Vehicle) | 38000 | 01/03/2008 | ODI | FREIGHTLINER LLC | 11/13/2007 | 11/19/2007 | |||||||
| Defect Summary | On certain truck-tractors equipped with holland simplex se or se ii fifth wheels, the latch lever pivot bolt assembly may have been over-tightened which could distort the pivot bolt spacer sleeve. corrosion or contaminates in the pivot may cause it to bind and prevent the fifth wheel jaw from latching securely around the trailer king pin. | |||||||||||||||
| Consequence Summary | There is a possibility that the fifth wheel may fail to latch without the driver's knowledge. when the occurs, the driver could drive away and the trailer could become disengaged increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the pivot bolt and sleeve with a hex head shoulder bolt and washer. the recall began on january 3, 2008. owners may contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-514.customers may also contact the national highway traffic safety administration | |||||||||||||||
| WHEELS - LUGS/NUTS/BOLTS | ||||||||||||||||
| 07V333000 | FREIGHTLINER LLC | from 04/02/2007 to 06/20/2007 | V (Vehicle) | 1042 | 08/10/2007 | MFR | FREIGHTLINER LLC | 08/01/2007 | 08/01/2007 | |||||||
| Defect Summary | On certain trucks built with axilok rear wheel spindle nuts, the nuts may have been improperly installed, with one or both locking clip tabs not properly engaged or damaged. | |||||||||||||||
| Consequence Summary | This may reduce the nut's ability to resist rotation, potentially allowing the nut to back off and the dual wheel set to separate from the vehicle, resulting in a crash without prior warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect the axilok nuts for locking clip engagement or damage. they will be adjusted or replaced free of charge. the recall began on august 10, 2007. owners may contact freightliner at 800-547-0712. | |||||||||||||||
| Notes | Freightliner recall no. fl-507.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-49-13 | 03/01/2011 | 10038247 | Ready | 06/14/2011 | |
| SB-49-13 | 03/01/2011 | 10038247 | Daimler trucks: there are new cgi bellows, because the current ones are prone to failure. *rm | 06/14/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 01-37 | 07/01/2008 | 10026125 | Sterling: cummins isb drive belt jumping. the poly-v serpentine drive belt may jump off one or more of the pulleys during operation. *pe | 10/01/2008 | |
| EQUIPMENT ADAPTIVE | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| ICI-10-025 | 09/25/2010 | 10037075 | Ready | 05/04/2011 | |
| ICI-10-025 | 09/25/2010 | 10037075 | Daimler trucks: the 294 bolt is deemed serviceable and there is a procedure for replacing it. *rm | 05/04/2011 | |
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| POWER TRAIN - AXLE HUBS | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
| STEERING | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
| SUSPENSION | |||||
| SB-31-4 | 09/01/2009 | 10031704 | Sterling truck: airliner suspension six piece bolted service crossmember. six piece bolted service cross members are an improved, more durable service replacement for five piece welded cross members, or bolted five piece service cross mem | 01/13/2010 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| SB-60-22 | 06/01/2009 | 10030467 | Sterling: new medium bias air springs (18-52651-000) superseded low bias air springs (18-40977-000) in production on 12/15/08. if replacing one air spring, do not match a low bias air spring with a medium bias one. the two types of air sp | 10/07/2009 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| SB-35-10 | 05/01/2011 | 10039615 | Freightliner: instructions on how to lubricate the wheel bearings. *rm | 08/05/2011 | |
| SB-35-10 | 05/01/2011 | 10039615 | Ready | 08/05/2011 | |
| SUSPENSION - MULTIPLE AXLE | |||||
| SB-31-04 | 06/01/2009 | 10030459 | Sterling: six piece bolted service crossmembers are an improved,more durable service replacement for five-piece welded crossmembers, or bolted five -piece service crossmembers, to be used with steel frame rails. no model years listed. | 10/07/2009 | |
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| SB-60-22 | 06/01/2009 | 10030467 | Sterling: new medium bias air springs (18-52651-000) superseded low bias air springs (18-40977-000) in production on 12/15/08. if replacing one air spring, do not match a low bias air spring with a medium bias one. the two types of air sp | 10/07/2009 | |
| UNKNOWN OR OTHER | |||||
| SB-32-16 | 02/01/2009 | 10028710 | Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. model years unknown. *pe | 05/18/2009 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 54-56 | 04/01/2008 | 10025545 | Cruise control inoperative when the hazard warning lights are activated. affects certain sterling a-line, l-line and acterra vehicles built after february 23, 2001. *pe | 08/19/2008 | |
| WHEELS | |||||
| SB-33-7 | 07/06/2009 | 10029347 | Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. the axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (af-8-2, af-6-2) fc-1. this bulletin is to provide information on the recommended maintenance | 07/06/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| TRAILER HITCHES - FIFTH WHEEL ASSEMBLY | ||||||
| PE07047 | FREIGHTLINER LLC | 09/14/2007 | 11/19/2007 | INSECURE FIFTH WHEEL LATCHING | 07V530000 | |
| On november 19, 2007, freightliner filed defect report 07v-530 which outlines a safety recall program to notify the affected owners and correct the affected vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/22/2008 | 3500 | 1 | |
| Air dryer on 2008 acterra trucks. the new system on the engine allows exhaust soot into the intake manifold and the air compressor receives its air from the bottom side on the intake. the problem is this soot is building in the purge valve on the ad9 air dryer and causing air to leak out of bottom of dryer. we have had this problem on both 2008 trucks and causing problem with air pressures. i have reported this problem to dealer and he said he would take it up with freightliner. *tr | |||