Mercury Marquis 1996
Model Marquis made in 1996 by Mercury got 41 consumer complains as well as 7 service bulletins. Consumer complaints with reference, among others things, to air bags and electrical system. Technical service bulletines regarding electrical system and equipment.
Model 1996
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| BC0313961101 | 11/01/1996 | 50721 | Check engine light, code p030x, with no driveability complaint. *tw | 06/17/1997 | |
| EQUIPMENT - ELECTRICAL | |||||
| BC9688961001 | 10/01/1996 | 50546 | Information for when diagnosing concerns w/ factory installed cellular phones. *tt | 05/27/1997 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 9735 | 02/03/1997 | 51662 | Air conditioning- r-134a tracer dye installed in a/c system and three o-ring spring lock couplers- service tip. *jd | 06/27/1997 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| BC5191961001 | 10/01/1996 | 50469 | For concerns of stalling, reflash pcm w/ 1996 calibration (r11 level). *tt | 04/24/1997 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| BC0311961101 | 11/01/1996 | 50719 | Owner notification 96b97 oil cooler line replacement clarification. *tw | 06/17/1997 | |
| TIRES | |||||
| BC5195961001 | 10/01/1996 | 50472 | Firestone p235 tires may exhibit a high frequency vibration at 65-75 mph. *tt | 04/24/1997 | |
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||||
| BC0263970201 | 01/02/1997 | 51098 | Locking wire wheel cover center ornament where the emblem has separated from the backing plate. new replacement part. *jd | 06/27/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 11/19/1997 | |||
| Consumer was driving vehicle on a road at approximately 35 mph, vehicle rode over a sheet of ice, causing vehicle to go out of control, vehicle landed on top of a rock, deploying air bags, consumer received injuries from air bag deployment. *ak | |||
| 04/08/1996 | |||
| Tilt steering column pointed downward. traveling minimal speed vehicle slid off ramp air bag deployed hitting driver under the neck. *ak | |||
| ELECTRICAL SYSTEM | |||
| 10/10/1997 | 08/01/1996 | ||
| When applying the brakes they went straight to the floorboard. also, the window gears broke and have been replaced. but the problem is still happening. in addition, there is problem with the ignition/ it is very hard to steer the vehicle due to the power steering failure. transmission slips and bangs into gear when accelerating. electrical failures as well. *ak *ml | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 10/10/1997 | 08/01/1996 | ||
| When applying the brakes they went straight to the floorboard. also, the window gears broke and have been replaced. but the problem is still happening. in addition, there is problem with the ignition/ it is very hard to steer the vehicle due to the power steering failure. transmission slips and bangs into gear when accelerating. electrical failures as well. *ak *ml | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 1 | |||
| Computer failed. | |||
| ENGINE AND ENGINE COOLING | |||
| 04/14/2004 | 94293 | ||
| Plastic intake manifold defective.caused steam and vaporized anti-freeze to enter the passenger compartment. | |||
| 01/21/2004 | 64119 | 1 | 10/16/1996 |
| The plastic manifold cracked, causing antifreeze to leak. dealer replaced the plastic manifold with an aluminum manifold. *ak *jb | |||
| 67000 | 1 | 05/15/1999 | |
| Vehicle fire due to possible defect. *mr *scc *jb | |||
| 06/18/2003 | 101789 | 1 | 01/07/2001 |
| 1996 mercury marquis. *ph the vehicles engine/cooling system failed. *nlm *jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 04/12/2006 | 1 | 03/01/2003 | |
| My intake manifold cracked while driving today 4/12/2006 resulting in coolant spraying and reducing my visibility on a mountain road resulting in a near head on miss to oncoming traffic. after further research i found out that the manifold has a know defect by ford which without my prior knowledge or notification agreed to the settlement of a class action suit. due the terms of the settlement i have been excluded - which is one reason for writing this message. however, the more important reason is the known potential danger of this defect on the lives of others without having the responsibility to address the problem. today could have resulted in a fatal injury and the ford company is just looking at the dollar size instead of doing the responsible thing. it's a real shame and i hope odi can do something about it. i was luckily today, but others may not be in the future. there should have been a recall - that would have be the responsible thing for ford to do. someone has to force them to take a more common sense approach to these types of matters - it doesn't make good business sense or good public relations not to. i am counting on you to help do something about this and help save future lives and injuries. the car had to be towed 100 miles and the cost of repairs is going to be close to a thousand dollars in total. due to the class action settlement (www.fordmanifoldsettlement.com), not only does ford get away with not reimbursing me for my cost, put my life in jeopardy, but also having others out there with ticking time bombs in there cars. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 1 | |||
| Vehicle intake manifold failure.*mr the consumer would like ford to reimburse him for all expenses incurred as a result of the failure. in addition, mr. moran wanted the nhtsa to investigate why his vehicle identification number was not listed as part of their bad batch list. *ph *jb | |||
| 05/21/2003 | 100000 | 1 | 01/01/1996 |
| The intake manifold cracked and leaked antifreeze which caused the vehicle to over heat. the dealer stated a recall had been issued but only for police vehicles. *jb ph *jb | |||
| 04/23/2003 | 91000 | 1 | 07/01/1996 |
| The plastic intake manifold gasket cracked, which caused the vehicle to overheat and the engine to shut off. *jb...this manifold was a known problem.owner notification on some models 97m91.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 1 | |||
| The intake valve cracked and leaked fluid which caused the vehicle to over heat and stall out. please describe details. *mr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 11/15/1996 | 1 | 12/01/1995 | |
| Oxygen sensor defective. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 02/28/2002 | 70089 | 1 | 09/12/1996 |
| We own a 1996 mercury grand marquis that the intake manifold failed on 2/28/02 with 70,089 miles on it and the 96 crown victoria and 97 mercury cougar have been recalled for the same problem of a failure of the composite one and ours was not. we ended up being towed 130 miles. ts | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 10/15/2003 | 70000 | 1 | |
| Headlights produced a thick film covering the lens. as a result visibility had been impaired. *ak | |||
| EXTERIOR LIGHTING - TURN SIGNAL - SWITCH | |||
| Owner states while driving headlights and interior lights failed, dealers replaced a module which controls the horn,lights, setc. the problem went away and then returned.owner is very concerned for her safety. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/10/1997 | 08/01/1996 | ||
| When applying the brakes they went straight to the floorboard. also, the window gears broke and have been replaced. but the problem is still happening. in addition, there is problem with the ignition/ it is very hard to steer the vehicle due to the power steering failure. transmission slips and bangs into gear when accelerating. electrical failures as well. *ak *ml | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 09/02/2004 | 119000 | 1 | |
| During a 15 mph vehicle collision driver's seat belt did not restrain the driver. consumer's head hit the steering wheel. vehicle was towed. dealership was notified, but did not resolve the problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 07/14/1999 | 1 | 03/01/1996 | |
| Mushy brake pedal when applying brakes. dealer notified and replaced booster assembly, and condition stil occurring. *ak brake booster assembly failed twice. the brake pedal is still noisy and the brake booster replacing did not solve the problem. *yh | |||
| When putting the vehicle in reverse it jerks. when putting foot on the brake pedal, it also makes a banging noise. took the vehicle to the dealer, and was told that the problem was the rotors. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 10/10/1997 | 08/01/1996 | ||
| When applying the brakes they went straight to the floorboard. also, the window gears broke and have been replaced. but the problem is still happening. in addition, there is problem with the ignition/ it is very hard to steer the vehicle due to the power steering failure. transmission slips and bangs into gear when accelerating. electrical failures as well. *ak *ml | |||
| 11/30/1996 | 1 | 04/10/1996 | |
| Brake noise when weather is damp. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| When putting the vehicle in reverse it jerks. when putting foot on the brake pedal, it also makes a banging noise. took the vehicle to the dealer, and was told that the problem was the rotors. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM | |||
| 07/14/1999 | 1 | 03/01/1996 | |
| Mushy brake pedal when applying brakes. dealer notified and replaced booster assembly, and condition stil occurring. *ak brake booster assembly failed twice. the brake pedal is still noisy and the brake booster replacing did not solve the problem. *yh | |||
| STEERING | |||
| 2 | 02/26/1996 | ||
| While driving steering jerks very hard left to right, making the vehicle hard to steer. dealer has been contacted.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 10/10/1997 | 08/01/1996 | ||
| When applying the brakes they went straight to the floorboard. also, the window gears broke and have been replaced. but the problem is still happening. in addition, there is problem with the ignition/ it is very hard to steer the vehicle due to the power steering failure. transmission slips and bangs into gear when accelerating. electrical failures as well. *ak *ml | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 02/16/1996 | 01/06/1996 | ||
| When driving the vehicle and making any type of turn to the left or right there is a very loud noise coming from the steering wheel. *ak | |||
| SUSPENSION | |||
| 02/02/1997 | |||
| When driving at highway speed. consumer states' vehicle weaves all other the road if there is a dip or raise in road its almost impossible to control vehicle. mr | |||
| 02/02/1997 | |||
| While driving at highway speeds the vehicle weaves all over road. consumer states' if there is a raise or dip in road theres a temporary loss of control of vehicle. please provide any further information. ts | |||
| SUSPENSION - FRONT | |||
| 09/10/1996 | |||
| Front suspension broke while driving, could not steer car.*ak | |||
| TIRES - TREAD/BELT | |||
| 04/22/2001 | 2 | ||
| Driving approximately 65 mph right rear tire blewout for belt had snapped, tread seperated from the tire. firestone, fr480, p215/70, r15 dot#vm31lt. tire was purchased with vehicle. previously rear left tire also blewout which was reported, and was one of original tires purchased with vehicle. mercury, grand marquis, 1996. *ak *slc | |||
| VEHICLE SPEED CONTROL | |||
| 09/26/2007 | 3 | 12/01/2006 | |
| Tl*the contact owns a 1996 mercury marquis. while driving 65 mph, the vehicle stalled and shut off several times. the intake gasket was replaced, but the vehicle continued to overheat. the contact received a recall letter (05s28) in august of 2007 regarding the vehicle speed control. the vehicle was taken to the dealer and they disconnected the speed control switch and stated that the other failures were unrelated. the cost for a diagnostic would be $900. the current and failures mileages were unavailable. | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| 09/15/1999 | |||
| While driving throttle cable would cause vehicle to lose acceleration to the pedal consumer would have to go under the hood and pull on the cable to restore acelleration. vehicle been to dealer on two occasionsdd, cable was rerouted and adjusted, and problem still goes unresolved. can nhtsa help in this matter. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 11/01/2000 | 2 | 09/01/1996 | |
| While driving under stormy conditions, consumer attempted to roll down window on passenger's side, and window would not go down. second time, driver's side window was stuck in the up position. cause unknown. *ak the repair provider stated that the original material causing the failure was of inferior quality. *jg | |||
| 08/01/1999 | |||
| On-going / intermittent problem with driver 's side power window failing to operate, causing poor visibility when unable to close or unable to secure vehicle. dealer notified. *ak | |||
| 10/10/1997 | 08/01/1996 | ||
| When applying the brakes they went straight to the floorboard. also, the window gears broke and have been replaced. but the problem is still happening. in addition, there is problem with the ignition/ it is very hard to steer the vehicle due to the power steering failure. transmission slips and bangs into gear when accelerating. electrical failures as well. *ak *ml | |||
| VISIBILITY - WINDSHIELD | |||
| 1 | |||
| Windshield cracked due to stress. | |||
| WHEELS | |||
| 1 | |||
| Wheel cover springs were installed on backwards, causing flat tire. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AR | LITTLE ROCK | SCHILLING MOTORS | ||
| FL | AVON PARK | 33825 | BILL JARRETT FORD | 941-385-0193 |
| MS | LAUREL | 39440 | LAUREL FORD LINCOLN MERCURY INC | 601-425-3069 |
| NJ | MAPL.E SHADE | HOLMAN MERCURY | ||
| NY | BROOKLYN | 11220 | BAY RIDGE LINCOLN MERCURY | 718-238-5252 |
| OH | INDEPENDENCE | 44125 | CROSSROADS LINCOLN MERCURY | |
| PA | EAST STROUDSBURG | RAY PRICE | ||
| PA | NEW RINGGOLD | 17960 | SOLEY'S GARAGE & TOWING | 570-386-4481 |